cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

full cloud storage notifications on free account

MichalB
Newcomer
Newcomer

Hello all,

I used to have paid account of zoom and i have managed to save couple of meetings to my cloud storage. However, since i dont do online meetings anymore, i have not prolonged my subscription. 

I had not cleared my cloud storage before my account has been downgraded to free, and now i am getting email notifications of a full storage on daily basis. 

I cannot enter the recording settings (where i could disable them), because i do not have paid subscription.

Is there any other way how to disable them? because it is annoying as hell...

Thanks for help.

1 REPLY 1

Ernie_S
Newcomer
Newcomer

I have the same issue. I am getting notices of a full cloud storage situation, but when I go to my cloud storage, there are no files there. ??? Why?