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facing a recaptcha error

Sne
Newcomer
Newcomer

‎2023-05-11 10:45 AM

hi This is Sne .. i am not able to watch my zoom webinar library recordings due to Recaptcha n I am not a robot issue

.. Does anyone have any solution fot this problem ???

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1 REPLY 1

VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-11 10:59 AM

Hi @Sne  I'm sorry to hear that you're having difficulty accessing your account! Please try clearing cookies and cache and see if this solves the issue. There are step by step instructions here in our support article Zoom error message "An error with reCAPTCHA occurred"


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?
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