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An error with reCAPTCHA occured. Please try again.

Illidann
Newcomer
Newcomer

Hello all,

 

I have been logging in to Zoom everyday without any issues until yesterday when I used the same account and same password, and it displayed the above error message "An error with reCAPTCHA occured. Please try again.". 

 

I can log in using the Zoom App without any issues. However, I need to log into the browser version to download video recordings and unable to log in.

 

Any help, please?

1 ACCEPTED SOLUTION

colegs
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Illidann there was a problem yesterday with a third party validation that does the reCAPTCHA validations.  It has since been resolved, and you should not be having issues now.

 

If this answers your question, please click 'Accept as Solution' below.

View solution in original post

9 REPLIES 9

colegs
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Illidann there was a problem yesterday with a third party validation that does the reCAPTCHA validations.  It has since been resolved, and you should not be having issues now.

 

If this answers your question, please click 'Accept as Solution' below.

I have the same problems today, can you help please!!!

I have the same problem please help me! 

I have the same problem now.

I was try to see a recorded zoom meeting I was unable to get because of capcha uncleared.

1000077567.jpg

I have the same problem in the past few days, what can I do?

AdhocWorks
Newcomer
Newcomer

Same issue.

 

charles001
Newcomer
Newcomer

 reCAPTCHA in billing please help

felix40
Newcomer
Newcomer

I have the problem problem when filling out the form to visualize zoom recordings. Could you please help?

Marty10
Newcomer
Newcomer

Ive had the same problem plz help