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error in billing

Anoops980
Newcomer
Newcomer

‎2023-05-21 08:56 PM

hey i had cancelled my subscription, but an amount of rs 1534 has been debited from my account . can you pls look into this

zoom cancellation.png

 

WhatsApp Image 2023-05-22 at 9.16.37 AM.jpeg

 

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-22 10:40 AM

Hi @Anoops980, thank you for contributing to the Zoom Community!

 

Please contact our billing team about this by submitting a billing ticket. Our billing team has access to your account and subscription information and can assist.

 

Thank you! 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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