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change email login

HughD1
Newcomer
Newcomer

‎2022-12-21 01:57 PM

How can you change your email login when the previous email account no longer exists? Support will only respond to the old email address.

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1 REPLY 1

MrsXX
Newcomer
Newcomer

‎2022-12-27 12:30 PM

Rachel Gomez, I follow your steps above however the system wants to send a code to the email address I no longer have access to.  My instructions are to contact support.  My plan does not allow technical support.  ???  Are there other options to address this very simple change.  I prefer not to create a new account for myself.

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