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2023-09-07 09:40 AM
I entered the wrong email address as the account when registering and purchasing, and now I cannot accept the email verification code, and cannot log in to the email to modify the account email, what should I do?
please!
2023-09-08 06:35 PM
Welcome to the Zoom Community, @li_xiao_xiao.
Please see this Zoom Support article for important helpful tips on changing the email address associated with your account:
https://support.zoom.us/hc/en-us/articles/201362563#h_01GQMSKVXNFRES11D4497NT79N
While this article doesn't specifically address your situation, the process to correct it would be similar.
Especially see the section near the bottom of "How to change the sign-in email if you don't have access to the original email". Basically, explain the situation and confirm some billing details to confirm its actually you. Might take a few days, start to finish (less, I hope -- they're quite busy!).