cancelled but still took payment

[jk10]

why is it so hard to leave zoom.? i cancelled but they still took a payment two weeks later.

there is nowhere to take my card off the account either.

it makes me never want to rejoin either. i never expected this from this company. id like a refund. annoying having to waste my time with this

[Masood]

Cancelled but still charging my credit card.. How to delete my credit card information.