adding Basic user without having them lose their own account

[joellen01]

I have a paid account and am a Licensed user. How can I add someone to my account as a Basic user so they can host meetings but NOT have them lose their own paid account which has nothing to do with my account. They do not want to lose their own paid account which is in their own name. These are both private personal accounts, not associated with a business.

[S_K]

Hi @joellen01 

This Zoom Support article offers guidance: Adding existing users to a paid account. To add a Basic user, you will need to use a different email address than the one they are using on their own paid account.