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Zoom support link is not working

ndolas
Newcomer
Newcomer

When you go to the product support page:

https://support.zoom.us/hc/en-us/p/product-support

 

And try to click the contact support, there is a JS error. Attached is the screenshot with the console error log. 

 

 

2 REPLIES 2

phil_zoom
Zoom Employee
Zoom Employee

This link works for me. Try clearing you browser cache or try a different browser.  Are you using a VPN?

They fixed it after I reported here. I left the screenshot, it was an error and it was not related to cache. 

 

Now it is working.