Zoom demanding money

[Zoombustards24]

Zoom: anyone know how to  email them? I can't get any sense out of the useless chatbot. 

I have cancelled the professional plan as it is not worth the money but ZOOM are still trying to take payment from my account. Why?
This is really annoying and, more seriously, it is now affecting my credit record. I regard this as bullying. I want them to  stop immediately.

[S_K]

Hi @Zoombustards24 

Please contact Zoom Billing directly if you have questions regarding your Zoom account. They can provide personalized assistance and address your specific concerns.

The Zoom Billing Support team is dedicated to ensuring a seamless experience for all users, and they will be happy to guide you through any billing-related matters or account-specific queries you may have.

• Contact Billing

• Billing and Payments Support Hub