payment debited but account not updated what to do...

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Hi i made a payment to renew zoom my bank account was debited from my account but my room app is not showing it still is using the free version. please help.

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Hi @arjunlyngdoh

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

If you need further assistance, please reach out to Billing by chat.

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