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Bill

Nina11
Newcomer
Newcomer

‎2023-04-14 05:00 AM

Hello. I have a question about the amount of the bill (Professional pack): instead of $14.99 per month, it's been two last months at $17.99. Please tell me what could be the reason. Thank you

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-17 09:04 AM

Hi @Nina11 and welcome to the Zoom Community! The additional $3 charge could be from a few different things. It may be a tax/vat amount depending on your location, or it could be from an add-on or cloud recording storage fee. An article that may help while reviewing your invoice is "Understanding your charges."


Virginia
Zoom Community Team
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