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Zoom AI Companion2023-06-19 05:41 AM - edited 2023-06-19 05:55 AM
Last I week logged on as usual to my zoom account to a meeting I had arranged and after 40 minutes I was being asked to upgrade. Then I noticed that my Zoom Pro had dropped to basic and all my billing history had disappeared. I paid my annual account fee for Standard Pro Annual on 31st July 2022 and so the subscription is in date. Can someone from Zoom contact me please.
2023-06-19 07:54 AM - edited 2023-06-19 08:02 AM
I'm having a similar issue. My account type was not downgraded from Pro to Basic (according to my profile), but all of my existing meetings are now suddenly limited to 40 minutes, and I received a prompt asking me to upgrade to Pro.
2023-07-10 07:08 PM
Me, too, just very embarrasing
2023-07-20 09:27 AM
Me, too and inquiring online is a deadend. All I got was message to upgrade (I am already paying for PRO) and to come to this Community. Yet no one on the ZOOM team supports this community apparently. WTAF??
2023-06-20 07:48 PM
My account was dropped to a basic account from a pro plan. And for no apparent reason!
2023-07-10 07:09 PM
Me too, what do we do