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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Licenses removed

uday_eon
Newcomer
Newcomer

Recently my account got deactivated and i regain the access by submitting appeal.

But after get back the account my paid licenses are gone.

What should i do now. Can't even live chat.

 

Thanks in advance.

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi there! Could you please contact our billing team about this at https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?