cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Wrong payment ..paypall

jclaudino
Newcomer
Newcomer

‎2024-01-13 12:48 AM

I paid my subscrption this morning, but i dont need to use Zoom anymore, is it possible to return my money? I didnt use Zoom since payment. I look forward to your feedback

Topics:
0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2024-01-19 07:35 AM

Hi @jclaudino suggest looking through the knowledge base on Refunds for paid plans to see if you're eligible. 

 

Because you used PayPal as your payment method, refund methods maybe differ. Just wanted to throw in this Knowledge Base from PayPal on How do I issue a refund? that you may need to reference to. 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes