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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

speak to a person

BelaShah
Newcomer
Newcomer

Hi I am trying to actually speak to a person, not a chat bot about my billing information. I have sent an email to Zoom, no reply. Does anyone know how one can acutally speak/chat to a real person? Thanks

 

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

You can attempt to reach someone via the US sales number: +1 (888) 799-9666

Могу ли я позвонить через ZOOM? WhapsApp? Skype?