Wrong Purchased

[abyfacademy]

Hey there,  last 2 month ago May 18th  I was trying to bought zoom monthly subscription but accidentally I bought 10 user monthly subscription now I want to cancel and get refund so I can bought the one which I wanted to so what is the refund process? I got Contact their customer support helpdesk and explain the situation to them.

but its pretty long to reply the status. May i know how's the process & any status updated ?? 

[abyfacademy]

And coming billing will cost me on 15/07/2023, Kindly please update the status