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2024-04-03 12:26 PM
I'm looking to update a member of staff's email address/login ID on their zoom account however they already have several meetings scheduled and a few more accepted as attendees. If they update their account email and login ID, will this cause any problems with their existing meeting schedule? What I'm trying to avoid is a scenario where their existing meetings are wiped out or if they go to start a meeting and it's no longer on their account.
Thanks!
Solved! Go to Solution.
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Account Access

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2024-07-15 02:24 PM
I contacted support and got an answer. Sharing the dialogue below. Hope this helps others!
-- Me: I want to change the email address of an existing zoom account with scheduled meetings to another email address, but I want to ensure those scheduled meetings won't be canceled/affected when I change the user's email. Will changing email/username cause any problems with existing scheduled meetings?
-- Agent: No it won't cause any problem.
-- Me: Ok, great. So I can change the email on her account and still retain the same meeting ID and host key for existing scheduled meetings?
--Agent: Yes that is correct.

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2024-07-12 05:27 PM
I have this exact question! Have you received an answer from Zoom or anyone?

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2024-07-15 08:43 AM
I have not!

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2024-07-15 02:24 PM
I contacted support and got an answer. Sharing the dialogue below. Hope this helps others!
-- Me: I want to change the email address of an existing zoom account with scheduled meetings to another email address, but I want to ensure those scheduled meetings won't be canceled/affected when I change the user's email. Will changing email/username cause any problems with existing scheduled meetings?
-- Agent: No it won't cause any problem.
-- Me: Ok, great. So I can change the email on her account and still retain the same meeting ID and host key for existing scheduled meetings?
--Agent: Yes that is correct.

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2024-07-16 08:08 AM
This is, thank you so much!
