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Zoom AI Companion2023-08-02 05:44 PM
I have sent to your responder email about cancellation because the amount your charge not equal like the plan renewal after that I did cancellation before invoice coming to us.
My question is why you still processed the payments? the person name is Rom
thanks
Best Regards
Teuku
2023-08-09 07:40 AM
Hi @Teuku I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here.