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Why still processed payments after my cancellation?

Teuku
Newcomer
Newcomer

‎2023-08-02 05:44 PM

I have sent to your responder email about cancellation because the amount your charge not equal like the plan renewal after that I did cancellation before invoice coming to us.

 

My question is why you still processed the payments? the person name is Rom

 

thanks

Best Regards

Teuku

Topics:
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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-09 07:40 AM

Hi @Teuku I would suggest reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

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