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Lijujerry123
Newcomer
Newcomer

Paid amount for renewal. But not yet renewed from basic to pro

2 REPLIES 2

lancetlc
Zoom Employee
Zoom Employee

Hey @Lijujerry123,
 

Thank you for letting us know. You can get in touch with your Account Executive or Renewal Manager to get this sorted out. You can also submit a ticket here to have support assist you with this.

Waiting for the solutions.