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Lijujerry123
Newcomer
Newcomer

‎2024-04-30 05:15 AM

Paid amount for renewal. But not yet renewed from basic to pro

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2 REPLIES 2

lancetlc
Zoom Employee
Zoom Employee

‎2024-04-30 07:57 AM - edited ‎2024-04-30 09:41 AM

Hey @Lijujerry123,
 

Thank you for letting us know. You can get in touch with your Account Executive or Renewal Manager to get this sorted out. You can also submit a ticket here to have support assist you with this.

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Lijujerry123
Newcomer
Newcomer
In response to lancetlc

‎2024-04-30 09:33 AM

Waiting for the solutions.

 

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