cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Unfortunately, your account does not have access to live chat support.

ikarlakis
Newcomer
Newcomer

I am getting this message on our account. Can we please check the reason?

Screenshot 2023-10-17 at 7.31.14 PM.png

1 ACCEPTED SOLUTION

evanratt
Zoom Employee
Zoom Employee

Hi @ikarlakis ! You can sign in to your Zoom account and then visit: https://support.zoom.us/hc/en-us/articles/201362003 to view your available support options based on your account type! 

View solution in original post

1 REPLY 1

evanratt
Zoom Employee
Zoom Employee

Hi @ikarlakis ! You can sign in to your Zoom account and then visit: https://support.zoom.us/hc/en-us/articles/201362003 to view your available support options based on your account type!