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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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Unfortunately, your account does not have access to live chat support.

ikarlakis
Newcomer
Newcomer

I am getting this message on our account. Can we please check the reason?

Screenshot 2023-10-17 at 7.31.14 PM.png

1 ACCEPTED SOLUTION

evanratt
Zoom Employee
Zoom Employee

Hi @ikarlakis ! You can sign in to your Zoom account and then visit: https://support.zoom.us/hc/en-us/articles/201362003 to view your available support options based on your account type! 

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1 REPLY 1

evanratt
Zoom Employee
Zoom Employee

Hi @ikarlakis ! You can sign in to your Zoom account and then visit: https://support.zoom.us/hc/en-us/articles/201362003 to view your available support options based on your account type!