Solved
Unfortunately, your account does not have access to live chat support.
I am getting this message on our account. Can we please check the reason?
Hi @ikarlakis ! You can sign in to your Zoom account and then visit: https://support.zoom.us/hc/en-us/articles/201362003 to view your available support options based on your account type!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.