cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Unauthorized charge!

Pissedoff
Newcomer
Newcomer

‎2023-10-14 12:29 PM

Just got notified that I've been charged for something by zoom. Haven't had a subscription or anything for over a year and suddenly I get an invoice?? No phone answering service on the weekends, and the email they suggest on the phone isn't being monitored and returns the email. This is not OK!

Topics:
0 Likes
2 REPLIES 2

VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-16 09:00 AM

I'm very sorry for the frustration this caused you! Please contact our Billing specialists by submitting our contact form here, they will be able to help. Select "Billing and Account Management" as the request type so that your request goes directly to the right team.


Virginia
Zoom Community Team
Have you heard of Zoom AI Companion?

Erika28
Newcomer
Newcomer

‎2023-10-19 11:35 AM

That just happened to me too, $876 to my account, I reported directly with PayPal , it looks like its another company called zoom changing me or another user paying his zoom charges with my money... 40 dlls a month for 3 months too. Go directly to your bank.

0 Likes