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Trouble of getting promotion price

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EddieCJD
Newcomer
Newcomer

‎2021-10-14 04:26 AM - last edited on ‎2023-04-05 03:00 PM by Community Moderator | Employee

I am having an issue from switching monthly to anually plan on my account,I get a promotion price such as RM104.95 for annual,I am really interested on signing for these package but when I checkout to make payment ,it shows my payment ios RM149.99 per annum, I am so confucing about these issue,hope management can help me for these ,thank you so much.

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-14 07:44 AM

Hi @EddieCJD 

 

I would suggest contact Zoom Billing Support:

 

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support

 

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Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-14 07:44 AM

Hi @EddieCJD 

 

I would suggest contact Zoom Billing Support:

 

https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support