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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Suspicious Email from a Zoom account management team

Yogapartners
Newcomer
Newcomer

I received an email today purporting to be from a member of the Zoom account management team, saying he wanted to talk to me about our plans for next year's renewal. He said he'd tried to telephone me, but I don't think I have registered a telephone number with Zoom. The email seemed suspicious.

 

How can I verify it's a legitimate contact from Zoom?

3 REPLIES 3

Mars1
Newcomer
Newcomer

I actually received exactly the same sort of contact from zoom management — who called me directly but asked for someone else, and also talked about renewal and a loyalty scheme. Pretty sure zoom doesn't have a loyalty scheme so this felt like a scam vibe. 

Yogapartners
Newcomer
Newcomer

Thanks! I Googled the representative's name and there's a LinkedIn profile saying he's a Zoom employee, so it's a clever fake if that's what it is. But I didn't reply to the email or click on any of the links.

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @Yogapartners and @Mars1.

 

Take a look at your account’s annual renewal date. You don’t want to get caught renewing licenses you don’t want. It’s worth having a chat with them … Pro accounts never get this contact!!  See my YouTube video on Annual License renewal here: 

https://youtu.be/BHaNyd4qZcc?si=z-8wSSuX5YspX83v 


Ray -- check out the GoodClix website or the Z-SPAN website.