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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Search for users who have not activated their licenses

sweile
Contributor I
Contributor I

Does anyone know if there is an easy way to search our account for users who have not activated their licenses?  I have some people who end up in the Pending list and I'm able to contact them directly, but others end up in the main account with a notice that they are waiting activation.  I'm not sure how Zoom determines which group a person falls into, but I would like to clear out the waiting activation people because they are taking up licenses from legitimate users.

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Users in your organization are assigned licenses by the Admin, which take effect immediately. If you have invited users from outside your organization edit have not yet accepted and are shown as Pending on your invitation screen … then they are NOT yet on your organization and are not “taking up” a license. 


Ray -- check out the GoodClix website or the Z-SPAN website.