Maintenance is being performed on Zoom's support site on November 4 that may cause support impact. For more information, please click here.
Everything you need to work together, all in one place.
Explore Zoom One's Collaboration ToolsConnect virtually from anywhere with Zoom Meetings
Collaborate together with Zoom Chat
Call the world with Zoom Phone
Create and brainstorm with Zoom Whiteboard
Rich conversation analytics to improve sales
Send and receive messages and calendar invitations
Bring fluid interactions to hybrid teams with Zoom Huddles
Remove the hassle of traditional scheduling with Zoom Scheduler
Innovative video solutions for every meeting space.
Bring meeting spaces online with Zoom Rooms
Conference Room Connector links existing rooms to Zoom
Innovative solutions for every space
Solutions to host impactful virtual and hybrid experiences.
Find a Solution for Every EventHost hybrid and virtual events with Zoom Events
Elevate your brand with single session events powered by Zoom Sessions
Broadcast at scale with Zoom Webinars
Host and attend classes, group events, and more OnZoom
An omnichannel cloud solution optimized for video.
Engage customers with Zoom Contact Center
Deliver intelligent support with conversational AI
Optimize contact center agent performance and engagement
Zoom solutions elevate collaboration across vertical use cases.
Discover Zoom Industry SolutionsEnabling exciting new ways to teach, learn, and connect globally
Transforming client engagement and employee experiences
Improving collaboration between agencies, ministries and constituents
Connecting care, collaboration, and medical innovation
Real-time communication, anywhere in the world
Bridging the in-store and online experiences
Expert support and services for all your design, strategy, implementation, event, and hardware needs.
Global Services
Hardware purchase and subscription options
Flexible subscription plans for hardware
Protect certain data at rest with your own encryption keys
An open platform that allows developers to build Zoom apps and integrations.
Explore thousands of apps that work with or within Zoom
Explore over 1,500 apps in Zoom App Marketplace
Documentation for building with Zoom's technology using SDKs, APIs, and webhooks
Documentation for building on Zoom's platform using APIs, Webhooks, and SDKs
Post your questions and get help from our developer community
Zoom Partners bring Zoom's communications platform to market through alliance, sales, and service partnerships.
Explore Zoom's technology ecosystem
Find a trusted Partner
Learn about Zoom's Partner Programs
Access marketing & sales resources
Login to the Partner Portal and click 'Learn'
Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
Keep your Zoom client up to date to access the latest features.
Download CenterDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds
2023-05-01
06:06 PM
- last edited on
2023-08-11
02:06 PM
by
RN
At our organisation, we don't have enough pro licenses for everyone. The majority of staff have a basic license. We need a way of determining who gets a pro license and who gets a basic license. Does anyone else here have a method of determining this? A decision tree, for example?
2023-05-01 06:45 PM
Hello, if I understand the question correctly, you want a way to automatically assign licenses to users who should have pro licenses correct? You internally make this decision based on user type requirements. They can be assigned in the following ways:
SSO mapping: We can take any user attribute from your Identity Mgmt System (by dept, role or other type of attribute) and when a user signs in with an appropriate value, we can assign them a license automatically.
CSV update: You can bulk license users by updating their license type with a CSV file upload.
Default by domain: you can set default values for users to be licensed if they are part of a specific domain
2023-05-01 06:51 PM
Thanks for that Freddi_G, not quite what I was looking for, probably because I didn't explain it very well 🙄. We need a way to determine who should get a pro license and will get a basic license based on their role. I just wondered if anyone else has tackled this and if they came up with a solution. So, if a staff member needs to regularly host meetings of longer than 40 mins, then they get a pro license. But do we need to assess other pros/cons between the different licenses and what would be a good process for that?
2023-05-01 07:23 PM
Understanding the differences between the two license types will definitely help, although the biggest notable differences are duration, capacity and the ability to cloud record.
Things to think about when deciding who gets a license:
Who needs to actually schedule and host the meetings vs mainly participating?
Do they need to schedule a meeting that lasts longer than 40 minutes?
Do they need to cloud record for posterity?
Do they want a Personal Meeting ID?
Do they want to schedule for others?
Are there additional add ons they need to do their job? These add ons always require a license: Large Meeting Add On, Webinar or Audio Conferencing
If the answer to any of these are "yes" then I would base the decision to license off the above requirements.
Hope this helps!