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School Free Education account

sandyvo
Newcomer
Newcomer

‎2024-02-07 02:19 PM - last edited on ‎2024-02-23 01:47 PM by Community Moderator | Employee

Hi, I been having the issue where I do not have the free student account that has meetings longer than 40 minutes unlocked eventhough I have been using my university email for it. Is there any way I can fix this or allow the student plan to work? 

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markwoood
Newcomer
Newcomer

‎2024-03-19 10:20 PM - edited ‎2024-03-20 08:55 AM

School Free Education account
It sounds like you're experiencing difficulties accessing the full features of the free student account on Zoom, particularly the ability to have meetings longer than 40 minutes. Even though you're using your university email, it seems like the student plan isn't working as expected.

One potential solution could be to double-check the verification process for your student account. Sometimes there might be a step or confirmation needed to fully activate the student plan. Make sure you've followed all the necessary steps outlined by Zoom for verifying your student status.

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