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MarizeSchons
Newcomer
Newcomer

‎2024-03-07 06:23 AM

I made a wrong purchase of 10 users with monthly billing, I just wanted one license. I've already made the change. However, they did not cancel my wrong purchase. I need to cancel!!

I have already requested the downgrade. But I need to know if I will be reimbursed

 

Please, help!!!!

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1 REPLY 1

S_K
Community Champion | Employee
Community Champion | Employee

‎2024-03-11 02:59 PM

I recommend that you contact Zoom Billing for assistance. They will need to access your account to help.

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