Remove Credit Card

[wntsun]

Hi

How to remove my credit card info?

[storyhub]

Some payment method needs to be on an account to keep it as a paid account. Are you looking to downgrade a paid account to free? or do you need to remove one payment method and add another? For billing management sign in to the web portal > click on your personal icon in the upper right corner > plans and billing > billing management tab.

[scholarlyspirit]

this does not allow you to REMOVE the credit card. I had an old account (2 years vacant) hacked once and the person was able to use my cc - guess why? that company did not allow me to remove the credit card. I want my cc info removed

[MtClub]

It is terrible that Zoom will not allow you to remove a credit card, precisely for hacking reasons. In addition, I set up an account for a nonprofit organization and do not want my credit card in there for the long term, as someone else may pay when it's time to renew. Shame on you, Zoom. 

[MaxF44]

Same issue here. I have upgarded the plan to get a paid account, I paid for 1 year subscription, then I cancelled. So it won't renew automaticaly. But - I can't remove my credit card data from Zoom. Why they need to store it? I can only "edit" payment method meaning I need to submit another valid credit card if I am to remove current card, but that doesn't make any sense at all. I want zero cards to be linked and stored in the zoom system