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I need help with a refund. I cancelled my subscription a day after it became due but before money was debited to my card. However, a week later, my card was debited with the annual amount. I want to request for a refund because I no longer need the subscription but all the emails I am sending are returned as not delivered. Sample is below:
I understand your frustration. It can be difficult to get a refund from Zoom, especially if you are unable to contact them via email.
Here are a few things you can try:
Here is a sample email template that you can use to request a refund from Zoom:
Dear Zoom Support,
I am writing to request a refund for my Zoom subscription. I cancelled my subscription on [date], but I was still charged the annual amount on [date].
I have attached a copy of my cancellation confirmation email to this message.
I would appreciate it if you could process my refund as soon as possible.
Thank you for your time and attention to this matter.
I hope this helps!