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Refund

Perceptionias
Newcomer
Newcomer

I got auto renewal which is no longer needed 

can I cancel my plan and get refund 

the amount was collected on 21 April

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

The volunteers in Zoom Community donā€™t have access to your account. You need to make your request here: 

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 


Ray -- check out the GoodClix website or the Z-SPAN website.

View solution in original post

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

The volunteers in Zoom Community donā€™t have access to your account. You need to make your request here: 

https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 


Ray -- check out the GoodClix website or the Z-SPAN website.