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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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Recently got a survey email from Zoom

SpiceDivaCEO
Newcomer
Newcomer

‎2023-03-22 11:25 AM

I recently got a survey email from Zoom saying sorry to see that you cancelled your subscription and wanted me to fill out a survey. In this day and age of not trusting emails, I haven't clicked on anything. I looked at my account and I still have a Pro Account. This is concerning to me. 

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-24 07:55 AM

Hi @SpiceDivaCEO can you please share the senders email address?

  • Account-related notifications will come from no-reply@zoom.us.
  • Support ticket emails will come from support@zoomus.zendesk.com.
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Zoom Community Moderator
he/him/his

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