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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Plans and Price problems

ISDYOUTH
Newcomer
Newcomer

I paid 14.99$ for june but I still have a basic plan

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @ISDYOUTH,


You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 


Ray -- check out the GoodClix website.

View solution in original post

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hi, @ISDYOUTH,


You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License 


Ray -- check out the GoodClix website.