Plan type

[EMayfield]

What type of plan do I need to have to speak with a live agent?

[Ray_Harwood · Accepted solution]

See this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/201362003

Look at the Zoom Plans and Support Options section. Note there is a tab to select User vs Owner/Admin.

[dipoley2k]

I need one day plan.

[Ray_Harwood]

Welcome to the Zoom Community, @dipoley2k.

Sorry – there are no 1 day plans. 

[NDiddams]

Sorry to be replying to this topic. I can't work out how to post a new question?

[Ray_Harwood]

Welcome to the Zoom Community, @NDiddams.

From the top of the Community here (https://community.zoom.com/), look for the Start a Discussion button:

[Hariiee]

You can only speak with a live agent if you’re on a paid plan, as free/basic accounts don’t include that support.