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No "Change Owner" to click

kiernan7
Newcomer
Newcomer

ā€Ž2024-08-22 11:35 AM

We want to change the owner of the account, and the documentation says:

In the navigation menu, click Account Management then Account Profile.
Click Change Owner.

 

On the Account Profile page, I do not HAVE a "Change Owner" link.  Did things change?  Am I doing something wrong?

 

Thanks in advance!

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S_K
Community Champion | Employee
Community Champion | Employee

ā€Ž2024-08-27 03:36 PM

Hi @kiernan7,

Prerequisites for changing the account owner

  • Current account owner privileges
  • Free with Credit Card, Pro, Education, Business or API Partner account
Please contact Zoom Billing directly if you need further assistance. They can provide personalized assistance and address your specific concerns.
 
The Zoom Billing Support team is dedicated to ensuring a seamless experience for all users, and they will be happy to guide you through any billing-related matters or account-specific queries you may have.
 
 
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