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My professional account disappeared

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picorine
Newcomer
Newcomer

‎2023-10-12 12:40 AM

During my annual contract for a professional account, I connected my account to a colleague's business plan, but when I canceled it, my professional account disappeared. What can I do to revive it?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-17 10:46 AM

Hey @picorine I see you've opened a ticket with our Zoom billing support team! I would recommend that you continue your conversation with the agent because they have the necessary tools to resolve your issue, thanks! 🙂

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-10-17 10:46 AM

Hey @picorine I see you've opened a ticket with our Zoom billing support team! I would recommend that you continue your conversation with the agent because they have the necessary tools to resolve your issue, thanks! 🙂

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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Vaagai
Newcomer
Newcomer

‎2023-11-23 09:50 PM

My account settings collapsed.. So please re  re arranged it

 

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