My Zoom account

[Khalida]

I sent in November to Zoom billing staff, to stop my zoom account.

I did not get any answer.

Today, i found an email with an invoice deducting monthly payment for the zoom room to renew.

I did not agree for this payment, and were not asked before if i want to renew or not.

I was paying Annual payment, why now deducting monthly payment?

I want a refund of this payment.

Please reply

[S_K]

@Khalida 

Please refer to Zoom Support article: Canceling your subscription.

If you still need assistance, please submit a Billing request. They may need to access your account to assist.