Money back

[Ez5]

I stopped using Zoom, and suddenly I was charged another payment. I immediately cancelled the subscription. But as I understand it, they are not planning to refund the money. However, I still demand that they be returned.

[S_K · Accepted solution]

Please be sure you are following the guidance found here: Canceling your subscription

I recommend that you contact Zoom Billing for assistance. They will need to access your account to determine the issue.

• Contact Billing