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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Login Issues

kacieritchie
Newcomer
Newcomer

‎2023-01-30 05:50 AM

Hello, 

I have a staff member who tried setting up an education account for the whole district (by accident) and is now locked out because the document was never signed (as it shouldn't have been, this was a mistake). Who can I contact to have her account unlocked?

TIA

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