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Is this mail is true? or not?

miwa2023_japan
Newcomer
Newcomer

 

Hi, all.

 

I got email from a person in charge of zoom.us.

That mail informed us to violatie zoom's terms of use and asked us to contact the person.

 

I can't distinguish whether this is true or fraud mail.
Is it better to disregard the mail ? I'm afraid this mail is true so that we lost account of zoom.

 

I'll attach the mail header. Please reffer to this and give me advise.
Thank you.

 

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @miwa2023_japan, thank you for posting for the first time, and welcome to the Zoom Community!

 

Account-related notifications will come from no-reply @zoom.us.

Support ticket emails will come from support @zoomus.zendesk.com.

 

Please verify the sender and if not one of these emails, report to Trust and Safety - https://zoom.us/trust-form


Carla (she/her/hers)
Zoom Community Team
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