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Impossible to unsubscribe from a plan

TiagoCarreira
Newcomer
Newcomer

‎2023-08-17 03:26 AM

Estou desde maio a tentar renovar um plano em vez de renovar 2 que atualmente tenho.

Até hoje ninguém me ajudou, e assistência do chat diz que vai ver e nada acontece. Também já solicitei suporte muitas vezes, mas ninguém se digna ajudar. 

Algum utilizador está a passar pelo mesmo e que possa ajudar?

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S_K
Community Champion | Employee
Community Champion | Employee

‎2023-08-18 03:05 PM

Hi @TiagoCarreira 

 

Thank you for reaching out to Zoom Community!

 

I recommend that you submit a request to Zoom Billing for assistance. They will need to access your account to determine the issue.

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