I upgraded my account last August 10, 2023 but am still in Basic

[TB13]

I upgraded my account. but still in BAsic

[RN]

Hi @TB13 welcome to the community! If you are unable to see any licenses to assign from https://zoom.us/account/user#/ I would advise reaching out to our Zoom billing support as they do not monitor the community. You can create a ticket here. 

[S_K]

@TB13 - Please refer to Assigning Zoom Licenses