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2021-09-10 12:14 PM
Hello sir / mam ,
I request to tell you that I don't want to use zoom this month so in cycle timing my balance was cut on 8th September and I don't want to subscribe this month so please help me for refund and cancel my credit care in zoom account
When I want will pay and use this zoom
Thank you
2021-09-10 12:16 PM
Hi @jatin
Unfortunately, this is not a direct method of communications with the Zoom Billing team.
If you need to cancel your subscription, we have a guide on how to that.
To request a refund, you will need to contact Zoom's Billing team.