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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

I have two Pro Zoom accounts. How do I attain live Zoom tech support?

MrKurt
Newcomer
Newcomer

I have had two Pro Zoom accounts for years, and yet, when I call the Zoom support number, it keeps telling me that i do not have access to live tech support. So, how can I get the live tech support?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @MrKurt/.

 

See the Zoom Plans and Support Options section (about 1/3 down the page) at this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

 

Given the low price of Zoom Pro accounts, support options are limited.  Many times you can get a good answer from one of us here on the Zoom Community.  With any Licensed account, you can submit a Support Ticket here: https://support.zoom.us/hc/en-us/requests/new 


Ray -- check out the GoodClix website.