cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

I can not upgrade

Augustawame
Newcomer
Newcomer

‎2023-01-05 07:26 AM - last edited on ‎2023-05-01 09:57 AM by Community Moderator | Employee

I want to upgrade from basic to Pro and it's been difficult to achieving that.

I am in Nigeria and it's not accepting my credit cards. what other method of payment can I use?

0 Likes
1 REPLY 1

ZoomerIT
Community Champion | Employee
Community Champion | Employee

‎2023-01-05 11:15 AM

Hi @Augustawame ,

 

     Thank you for reaching out to the Zoom Community! I am sorry to hear that you are having a hard time upgrading your account. In order to assist further, I would highly recommend reaching out to our sales team at https://explore.zoom.us/docs/en-us/contact.html > and then selecting the "Contact Sales" option. 

 

Thanks!

0 Likes