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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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I can not upgrade

Augustawame
Newcomer
Newcomer

‎2023-01-05 07:26 AM - last edited on ‎2023-05-01 09:57 AM by Community Moderator | Employee

I want to upgrade from basic to Pro and it's been difficult to achieving that.

I am in Nigeria and it's not accepting my credit cards. what other method of payment can I use?

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1 REPLY 1

ZoomerIT
Community Champion | Employee
Community Champion | Employee

‎2023-01-05 11:15 AM

Hi @Augustawame ,

 

     Thank you for reaching out to the Zoom Community! I am sorry to hear that you are having a hard time upgrading your account. In order to assist further, I would highly recommend reaching out to our sales team at https://explore.zoom.us/docs/en-us/contact.html > and then selecting the "Contact Sales" option. 

 

Thanks!

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