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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How to update my account payment details but cannot find the link to do anything

GillSt
Newcomer
Newcomer

‎2023-02-06 02:40 PM - last edited on ‎2023-05-05 11:30 AM by Community Moderator | Employee

Hi Guys, I'm needing to change my card details and cannot find the path through billing to do what should be a simple task! I need to know what this would be called, and preferably a simple step by step process from login to getting to the desired location to allow the changes to be made. Can anyone assist please?

 

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sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-06 10:46 PM

Hello,

 

Please follow these steps:

 

https://support.zoom.us/hc/en-us/articles/207596143-Updating-your-credit-card

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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