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How to add a custom domain to your account?

BrettFlorens
Explorer
Explorer

I have researched how to do this, but the associated domains tab is not in my account profile - I have a pro account. Please help

1 ACCEPTED SOLUTION

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

As I recall, you need to work with Zoom support to do this. I had to submit documentation proving I owned the domains. Do you have an account rep?  If not, you should at least open a support ticket.

 

https://support.zoom.us/hc/en-us/requests/new 

 

Prerequisites for associated domains

 

  • Business, Enterprise, or Education account
  • Account owner or admin privileges
  • A custom domain owned by your organization
    Note: Some domains, such as @gmail.com and @outlook.com, cannot be used.

https://support.zoom.us/hc/en-us/articles/203395207-Getting-started-with-associated-domains 

 

https://support.zoom.us/hc/en-us/articles/4405656980109 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

View solution in original post

3 REPLIES 3

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

As I recall, you need to work with Zoom support to do this. I had to submit documentation proving I owned the domains. Do you have an account rep?  If not, you should at least open a support ticket.

 

https://support.zoom.us/hc/en-us/requests/new 

 

Prerequisites for associated domains

 

  • Business, Enterprise, or Education account
  • Account owner or admin privileges
  • A custom domain owned by your organization
    Note: Some domains, such as @gmail.com and @outlook.com, cannot be used.

https://support.zoom.us/hc/en-us/articles/203395207-Getting-started-with-associated-domains 

 

https://support.zoom.us/hc/en-us/articles/4405656980109 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

Thanks so much Frank

 

Frank_TB
Community Champion | Customer
Community Champion | Customer

Happy to help 🙂