How to Cancel Current Plat and Upgrade Plan

[yadunandana]

I just made a mistake. Instead, I made a payment to continue the pro current plan with a total of 100 participants. I should have upgraded to 300 participants. How can I cancel the payment and choose to upgrade to a capacity of 300 participants?

[Bort]

If you need to cancel your Pro account and switch to a Business account, you will need to contact our Billing team to assist with that. 

Keep in mind, the Pro plan can have as few as 1 license (so ~$14.99/month), while a Business plan requires at least 10 licenses (so ~$199/month). If you don't need that many licenses, I would recommend staying with the Pro plan and just purchasing a Large Meeting Add-on, which will increase your max participants to 500 and only cost an additional $50/month.