How do I turn off auto-renew??

[will2024]

My team only needs a Zoom account for one year.

It does not seem possible to turn off auto-renew, so we are thinking to cancel and just let the account run out at the end of the 12-month period for which we have paid.

I can find no clear answer as to whether cancellation is effective immediately or whether we can continue using the account until our paid period has ended. The documentation seems to say that we will lose access to recordings immediately.

I have tried to reach a Zoom account manager without success. Can anyone tell me whether cancelling our account will just effectively turn off auto-renew or whether we would lose access immediately?

Thank you so much

[Waupaca]

I can called Zoom before it expires and still was charged a $10 fee. I am not sure how to do it. Here is their number maybe you can talk to someone in billing to cancel annual renewal. Their number is (888) 799-9666. Thanks.

[Sanvisaloni10]

kindly turn off auto -renew right now 

[Sanvisaloni10]

kindly stop the auto renewal